1. Vehicle fully equipped
2. Unlimited miles
3. Standard insurance cover
4. Two drivers included
5. 7 days/ 24 hours "roadside assistance"
6. Airport collection and drop-off
7. All applicable taxes
8. Detailed briefing on vehicle and equipment
9. Free border crossings in southern Africa
10. No cleaning fees
11. No weekend or public holiday surcharges
12. No contract fees

1. Supplemental insurance options
2. Rental of satellite telephones and GPS equipment
3. Special Driver's Training by qualified Land Rover instructors (Johannesburg only)
4. Shopping service prior to arrival
5. Advise on route planning
6. Assistance with reservations en route
7. Assistance with regional onward bookings

1. Minimum rental period is 5 days;
2. Where fully equipped vehicles are supplied, the days of collection and drop-off are counted as full days irrespective of the time collected or returned;
3. For vehicles without equipment we clear on 24 hour periods;
4. No refunds are applicable for early returns unless arranged in advance and agreed by Kwenda Safari;
5. Payment can be effected by credit card, cash or bank transfer; service charges of credit cards or bank charges for account transfers are not included in our prices and to be borne by the client;

1. Monday to Fridays 08H00 to 17H00, Saturdays until 13H00
2. For our clients mobile contact numbers are available 24 hours/ 7 days a week
3. Deliveries and collections are included during normal office hours; for after hours, Sundays or public holidays we reserve the right to charge a delivery fee

1. Repairs of up to R1000.00 can be effected without prior authorization. On higher amounts prior authorization is required from Kwenda Safari;
2. In most cases vehicles are still covered under vehicle manufacturers warranty and their warranty conditions will apply where mechanical failures occur;
3. Should technical failures arise, it is important to remember that Kwenda Safari is neither the manufacturer of the vehicle nor equipment but will always do its best to satisfy their customers;
4. Where serious mechanical failures occur due to standard wear and tear and which cannot be resolved in commensurable time a replacement vehicle will be supplied;

1. All accidents must be reported to the nearest police station within 24 hours;
2. Where collision damages render a vehicle unusable, a replacement vehicle can be supplied by Kwenda Safari if available, but all costs are for the expense of the hirer;
3. The hirer is responsible for the return of the damaged vehicle to the company's head office if outside of the countries of South Africa, Botswana or Namibia;
4. No refund will be given for lost days due to collision damages;
5. Should the hirer decide to continue with a replacement vehicle a new rental contract and new insurance conditions will apply;

1. Standard Insurance cover, which covers 95% of the vehicle’s value, is included on all vehicles and in all rates quoted. This is not full cover and excess is applicable, the monetary value of which depends on the vehicle category.
2. Additional insurance cover is available at additional premium which provides reduced excess for both collision and theft damages.
3. Detailed Terms and Conditions on the insurance are available and will be supplied on request;

In the event of a rental having to be cancelled, the following refund rates are applicable.

• The terms of the rental contract are breached;
• Damage to the vehicle or equipment caused by careless or reckless driving;
• Driving under the influence of drugs or alcohol;
• Water submersion or salt-water damages;
• If the vehicle is abandoned and no immediate contact is made by the hirer to Kwenda Safari;
• Driving on restricted or closed roads.